The telecommunications industry is still undergoing a profound transformation, derived from both technological advances and changes in the behavior patterns of users, who increasingly demand mobile services, immediacy and interaction, both in the personal and in the professional sphere. These circumstances combined have led to the emergence of new business models, players and services, adding additional complexity to a market that is already saturated.
Incumbent operators are investing heavily to adapt their access networks to geometric growth from different demand groups. They are also seeing margins from traditional revenue sources (voice and data) decrease rapidly, while new revenues generated by the "new economy" go to new entrants (the so-called over the top entrants).
The challenges facing this industry in the coming years will require further industry concentration and simplification at all levels (regulation, organization, business, technology, etc.) to allow players to achieve the efficiency, speed and flexibility needed to adapt to the current changes and future challenges.
Management Solutions works with agents operating in this industry by identifying new services in line with the strategy and assets of each company, designing and developing operational excellence projects and converting the information into business knowledge to obtain an optimal "time to market" in the dynamic electronic communications industry.