The event was attended by more than 1,000 participants from across the insurance industry (insurers, regulators, consultants, reinsurers, brokers, agent associations, etc.). Under the title "The insurance customer of the future ", the conference focused on digital transformation and customer orientation, although forums to discuss other areas were also organized.
Management Solutions participated with a presentation on "Customer Analytics", with two cases studies illustrating "pricing optimization " and "machine learning in collections", which will help the development of this type of projects in the region.