The report “Financial Health: A Shared Value Approach for the Financial Sector”, prepared by the Social Impact Chair at Comillas Pontifical University together with Management Solutions and with the collaboration of numerous institutions in the industry, is now available. The study analyzes how to strengthen financial inclusion and financial health for the most vulnerable groups

 

The document was jointly prepared by the Social Impact Chair at Comillas Pontifical University and Management Solutions, with the direct collaboration of leading institutions in the financial sector, including BBVA, Banco Pichincha, CaixaBank, Cajamar, Fiare Banca Etica, GAWA Capital, Íkualo, ING Spain, MAPFRE, MicroBank, Laboral Kutxa, Oikocredit, Sabadell, Santander, and Unicaja.


Financial Health Report

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The report outlines the main challenges and limitations in advancing financial inclusion and financial health, as well as best practices and concrete proposals for adapting products, services, and processes. It also presents client support strategies to improve their financial health and reviews various impact measurement frameworks and methodologies, including practical indicators to assess progress in inclusion, resilience, and financial well-being.

The publication features a foreword by Alejandra Kindelán, President of the Spanish Banking Association, who highlights the active role that Spanish institutions already play in developing more inclusive products and implementing specific solutions for vulnerable groups—such as older adults and residents of rural areas—while also emphasizing the new challenge of promoting financial education so that citizens can make more informed and autonomous decisions.

​Click here to access the full report: Financial Health: A Shared Value Approach for the Financial Sector​.​​