The tourism industry has become one of the key sectors in the growth of developed countries. A sector that stands out for its high competitiveness, in which destinations and operators compete to be the most attractive for customers in a changing environment, marked by the emergence of new competitors, the change in customer needs or the appearance of new business models in the market (such as tourist rental housing).
To respond to this environment, the sector must be able to put the customer at the center of its strategic reflection, with the aim of providing them with a more personalized offer and increasing their efficiency ratios in all areas (operational, management, etc.), leveraging on digitization and the use of new technologies.
At Management Solutions, we help the leaders of the tourism sector to face the new challenges they face derived mainly from digital transformation, providing specific solutions that add value to them. We accompany organizations in their agile transformation; we participate in the use of data to transform it into business decisions through modeling and advance analytics; and we help them to carry out an adequate management of the risks that could threaten the achievement of the objectives (diagnosis of the risk function, risk map and insurance, climate risk, etc.).
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